What we teach
Practical skills for everyday life
Smartphones and tablets
We start with the basics: buttons, settings, making text bigger, and keeping your device up to date.
- Format:
- One-on-one or small group
- Afterwards you can:
- Use your device with confidence and change settings to suit you.
Email and messaging
Set up email, write and reply, add attachments, and use messaging apps like WhatsApp or SMS.
- Format:
- One-on-one or small group
- Afterwards you can:
- Send, reply to and organise your messages without worry.
Video calls with family
Learn FaceTime, WhatsApp video, Zoom or Teams. We practise a real call together.
- Format:
- One-on-one
- Afterwards you can:
- Start and join a video call on your own.
Online safety and scams
How scams look, strong passwords, safe browsing, and what to do if something feels wrong.
- Format:
- Small group or one-on-one
- Afterwards you can:
- Recognise common scams and know who to call for help.
myGov and government services
We show you how the websites and apps work. You stay in control of your own logins at all times.
- Format:
- One-on-one
- Afterwards you can:
- Sign in and find the information you need on your own.
Online banking basics
We explain the general steps and safety habits. We never see or handle your banking details.
- Format:
- One-on-one
- Afterwards you can:
- Feel safer using your bank's own app or website.
Photos and sharing
Take better photos, find them later, make albums, and share them with family.
- Format:
- Small group or one-on-one
- Afterwards you can:
- Keep your photos organised and share them easily.
Telehealth and My Health Record
Get ready for a telehealth appointment and learn how My Health Record works.
- Format:
- One-on-one
- Afterwards you can:
- Join a telehealth call and find your health information online.
Shopping and booking online
Groceries, tickets, appointments and how to check a website is genuine before you pay.
- Format:
- Small group or one-on-one
- Afterwards you can:
- Make simple online orders and bookings safely.
Something else? Just ask
Bring your question. If we can't help, we'll try to point you to someone who can.
- Format:
- One-on-one
- Afterwards you can:
- Get an answer, or a clear next step.
What we don't do
So you know what to expect:
- We don't repair or fix hardware.
- We don't sell devices, apps or anything else.
- We don't give financial or legal advice.
- We never ask for your passwords, PINs or banking details.
Ready for some friendly, free help?
Free for Pensioner Concession Card holders in Brisbane and the Gold Coast.