Privacy policy

GreyClick respects your privacy. This policy explains, in plain language, how we handle personal information in line with the Australian Privacy Principles.

What we collect

• Your name, and a phone number or email address
• Your suburb
• Who the help is for, preferred days, and any message you choose to send
• For volunteers: age bracket, availability and role interests

We do not collect Pensioner Concession Card numbers, dates of birth, passwords or banking details.

Why we collect it

Only to arrange sessions, reply to you, organise volunteers and plan where to run sessions.

How long we keep it

We keep enquiry details for up to 2 years after our last contact with you, then delete them.

Who we share it with

We never sell your information. We only share it with the volunteers arranging your session, and with service providers that help us run our forms and email, who must keep it secure.

Cookies and tracking

Our website does not use advertising cookies or trackers. Your text size and contrast choices are saved on your own device only.

Your choices

You can ask to see, correct or delete your information at any time. Email info@greyclick.com.au.

Complaints

If you're unhappy with how we handled your information, please tell us first. You can also contact the Office of the Australian Information Commissioner (OAIC).